Terms: Net 30 days
Crown Foam Technologies reserves the right to call orders full at +/- 10% of the original order quantity including rolls shorter than the requested roll length and/or spliced rolls. Requests for absolute roll lengths are quoted as special projects and must be requested at time of quotation.
Shipping and packaging
Freight: FOB FREMONT OHIO
It is recommended that logs are shipped in Gaylords to prevent damage while in transit. Gaylord headers are available at the customer’s request. Logs shipped loose are highly susceptible to freight damage and are required to ship either collect or Third -Party billing as CFT will not accept liability for unprotected rolls. Crown Foam Technologies is not responsible for carrier delays or delays due to weather or other unforeseen conditions.
Required specification or special labeling
It is the customer’s responsibility to advise on required product specifications and/or special labeling instructions at time of quotation. Not doing so may result in a change of product cost or incorrectly labeled material. If specialized requirements are supplied post production, the customer is responsible for the cost of the produced material.
Future ship requirements:
Crown Foam Technologies does accept purchase orders that require delayed lead-times. A notification of the delayed ship date must be communicated in writing or placed on the initial purchase order to ensure the requested ship date is met.
Submission of customer supplied carrier material:
Crown Foam Technologies requires that any incoming customer supplied material be shipped to our facility after a formal purchase order is received for the finished goods. In addition, we must be notified of the supplier of the material as well as the anticipated arrival date. If shipping in full truckloads of material, a delivery appointment is required and can be made by contacting our logistics department at: 1-800-628-5463 x 2802 or email: firstname.lastname@example.org
Certificate of Conformance/ Certificate of Analysis
These documents are available upon customer request at time of submitting the purchase order and will be supplied at time of shipment.
Minimum order requirements:
Crown Foam Technologies minimum order requirements are gauge based. Products under ½” has a minimum order of 2,000 lnft per order, products over ½” has a minimum of 1,000 lnft per order. Multi-gauge products in the same CV series/density/width/color can be combined to reach the minimum order requirement. These arrangements must be made at time of quotation. Customers willing to utilize an open-ended ship date can request to be part of our “tie in” program. We will hold your order until enough like material orders have been accumulated to produce the product.
Small order fee
Customers unable to meet the production minimums or use the “tie in” program can reserve their spot in the schedule by opting to pay a small order fee. This is not a rush or expedition fee. The small order fee is simply to absorb a portion of the cost to formulate and produce a small run.
Please contact us at 1-800-628-5463 or email: email@example.com for additional information.
Please submit specific details of the product issue, purchase order number, and any other pertinent information about the product to: firstname.lastname@example.org for review. A sample of the product can also be sent to:
Crown Foam Technologies
2100 Commerce Dr.
Fremont, OH 43420
For your convenience, a prepaid UPS label can be emailed to you for the return of a small product sampling for testing/review by our lab and manufacturing team.
Returned material will NOT be accepted without prior authorization from Crown Foam Technologies.
PSA and Product Testing
PSA and all products are to be tested by the user to determine the suitability of the item per the application.
Samples are available upon customer request. The size and lead time for a sample will be determined based on the customer’s application, custom formulation and size requirements.
Large sample sizes may be subject to a sample fee.